We have been in business for 17 years and work with some of the biggest companies in New Zealand, including The Warehouse, Farmers, DHL and L'Oreal. We have grown this business to where we now have an extensive warehouse in South Auckland and over 250 staff. We are really passionate about what we do and the clients we work with. So, after 17 … [Read more...] about We have a new look!
It was an exciting night for Link2 Group at the 2017 Westpac Auckland Business Awards (South) on Wednesday night. We were thrilled to make finalist in three categories of Westpac Auckland Business Awards 2017: Excellence in Strategy and Planning Excellence in Customer Service Delivery Employer of the Year And we were humbled to be … [Read more...] about Link2 wins Westpac Business Award
We are extremely proud to share that Link2 Group has been announced as finalists in three categories of the Westpac Auckland Business Awards (South) for 2017: Employer of the Year Excellence in Customer Service Delivery Excellence in Strategy & Planning We work really hard to create a company that is not only great to work for, … [Read more...] about Link2 Group makes award finals
The issue: A client called us to do a promotion job, packing a couple of sample products in with a main product. The solution: We suggested the client use the unit rate model so that they knew the cost of the entire job up-front. With our expertise we could analyse the cost of the two options to the client (per unit vs per hour) and … [Read more...] about Unit rate option saves client money
The issue: One customer called us to assist in pick-packing more than 200 online orders. Generally, they get 30-40 orders a day and have well-trained permanent staff to fulfill that, but due to a special Mother’s Day promotion they received more than 200 online orders (in addition to their physical orders from their 20 retail outlets). The … [Read more...] about A rush of orders online
The issue: We took over this role from another major services provider who found they couldn’t keep up with the demand. When we took over, the process was: staff would pick any box (they’d go for the smaller boxes), scan it and stack it. It was slow and cumbersome and it put our more experienced staff at risk of being disheartened by the slower … [Read more...] about Better process to speed up production